IRCTC starts text service for all your railway queries

After launching a nation-wide call centre to answer commuter queries, the Indian Railway Catering and Touri-sm Corporation (IRCTC) has now made your life even simpler. Now, an SMS to 57886 will get you information on PNR status, coach numbers, accommodation availability and even train schedules.

The IRCTC has tied up with cellphone operators across the country for this facility.

“The charges for the SMS are the usual rates and the service is available with every operator. This service is being offered to facilitate better services for the commuters,” said IRCTC group general Manager R D Sharma.

“The commuters can even find out if the reservation chart has been prepared,” he added.

The SMS service is available 24/7. The call centre number is 139, which is still active.

Increase halt at stations: Motormen

Mumbai’s local trains add one and half lakh passengers each year, however the duration of the stop at each station, varying from 15 to 20 seconds, has remained unchanged in the last 25 years.

In the everyday scrimmage that happens at all stations many commuters miss their train and often vent their anger at hapless motormen who are only going by the rule book.

Now the motormen’s association has written to the Central Railway that given the increased passenger load and the consequent increase in the time it takes for all these passengers to disembark or get on, the duration of train halts should be increased.

If the proposal is accepted it will also impact our travel time.

The problem, according to the National Railway Mazdoor Union which raised the issue, is most acute at stations that do not have platforms on either side of an incoming local. As a result, very often even before commuters can get into the coach the train starts moving. This results in accidents as desperate passengers try to jump onto the running train.

N Haridasan, Divisional Secretary for National Railway Mazdoor Union who wrote the letter on behalf of the motormen, says, “Every year an average of 40 new services are added to both CR and WR. However, the time allotted for local trains to stop at stations is the same for the past 25 years. Trains halt for 20 seconds at major stations like Dadar, Borivli and Thane, whereas they are allowed to halt for 15 seconds at smaller stations like Parel.”

Unaware of the rules, the commuters who miss their train invariably vent their anger at motormen. 

For instance, on April 20, angry passengers beat up a CR motorman Shekhar Pachouri at Asangaon station. Pachouri was driving an Asangaon local from Chatrapati Shivaji Terminus, which was later extended to Kasara. Passengers wanting to go to CST  and who boarded the train at Asangaon by mistake, did not get time to get off. They held the motorman responsible for the inconvenience and bashed him up. Pachouri had to run into the guard’s cabin at the station and lock himself in to save himself from the commuters’ wrath. He is being treated at Central Railway Divisional Hospital in Kalyan.

What commuters don’t realise is that motormen and guards can get charge-sheeted if a train is delayed. A motorman on CR said on condition of anonymity, “During rush hours trains run on tight schedules. On fast tracks, both mails and express trains are slotted. Therefore, even though there may be a rush at a particular station, we cannot wait for long. Every alternate day, we have a person falling off a train while trying to board a running train.”

Haridasan said, “This problem does not arise on stations beyond Vashi on the Harbour Line, where they have platforms on both sides. The loading and unloading takes place smoothly here. The administration should think in terms of having platforms on both sides, wherever possible. As per today’s requirements, the halt time should at least be increased to 30 seconds at busier stations and at least 25 seconds at smaller stations.”

Officials speak

Pranai Prabhakar, Western Railway CPRO: “We have hardly received any complaints about train halt time being less than required. The guards on local trains have anyway been instructed to see to it that passengers get down and board trains comfortably. At stations like Charni Road, the trains even halt for around 30 seconds during morning rush hours.”

J N Lal, DRM Central Railway said, “I’m busy and cannot discuss the issue with you right now.”

Commuter speak

Rajendrasingh Rawat, a resident of Kalyan: “I travel between Vashi and Kalyan every day and have to change trains at Thane. During evening rush hours the train halts at Thane for just a few seconds. However the number of passengers getting off the trains is so huge in numbers that those embarking barely have any time. If the halt time is increased, people can at least comfortably get in and get off. There will also be no need to push and pull which often results in accidents or injury.”

Madhukar Chaskar, resident of Borivali: “Senior citizens like me and those with a handicap cannot board the train in such short time. The train’s speed should be improved, so that the halt time can be increased.”

Stns where halt time falls short

On Central Railway: Dadar, Sion, Kurla, Ghatkopar, Mulund, Thane, Kalwa, Mumbra
On Western Railway: Lower Parel, Dadar, Bandra, Andheri, Kandivli, Borivli, Mira Road

Posted in Railway. 1 Comment »

PIL puts focus back on rail mishaps

With more than 8,000 people getting killed or injured on railway tracks over the last 12 months, a PIL has been filed in the Bombay high court on the rising number of fatalities on the city’s suburban lines, which carry over 6.1 million passengers every day.
   The PIL has come more than three years after the high court ordered Central Railway (CR) and Western Railway (WR) to ensure that accident victims were taken to the nearest hospital within the “golden hour’’ period—the first 60 minutes after the occurrence of multi-system trauma.
   The petition is scheduled to come up before the division bench of Chief Justice Swatanter Kumar later this week.
   Filed in the first week of March by Pydhonie resident Sameer Zaveri, who had lost both his legs in a train accident a few years ago, the petition contended little had changed since then. “Over the last decade, accidents on railway tracks shot up by 53%, from 5,304 in 1997 to 8,244 in 2007,’’ claimed Zaveri.
   More worrying, according to the petitioner, is the fact that the mortality rate since the 2004 HC order has hovered between 47% and 51%—not much of a change from the figures before the judgment.
   Of the 8,244 people who met with accidents on the tracks in 2007, around 3,937 died (see box). “Many of those who die are youths in the age group of 20-30,’’ said the petitioner, pointing to media reports on such seriously injured victims not being taken to the nearest hospital because of the dearth of medical facilities or porters.
   According to the PIL, a number of people were killed while trying to cross the tracks. This constitutes 20% of the total.
   “A major reason behind the accidents, classified as ‘untoward incidents’, is massive overcrowding on the suburban network,’’ said the petition.
   According to railway estimates, more than 4,700 people travel in a 9-car rake during peak hours, as against the carrying capacity of 1,700. This causes regular mishaps, with people slipping into the gap between a train and a platform, getting smashed against the poles along tracks or falling from packed coaches
   Zaveri pointed out that such victims were usually classified as “trespassers’’, depriving the victim or his/her family of proper treatment and compensation. “An accident victim is admitted to the nearest railway or private hospital whereas the trespassers’ are handed over to the Government Railway Police to be taken to a municipal or government hospital,’’ the PIL said.
   Advocate Suresh Kumar, counsel for WR in the earlier PIL filed by orthopaedic surgeon Dr Sarosh Mehta, said they had already filed a compliance report with regard to the 2004 judgment.
   This is reflected in the statistics, with WR faring better than CR in implementing the high court order and bringing down the number of fatalities.
   While WR has completely eliminated deaths caused by people falling into the gaps between a train and a platform, it has seen a 1% fall in the number of mortalities caused by trespassers trying to cross the tracks. However, the number of mishaps involving passengers falling out of overcrowded trains has gone up.
   None from CR, though, was available for comment.
   Besides seeking implementation of the earlier order, the PIL also urged the court to issue a directive to the railway authorities, asking them to explore the possibility of having doors that operate automatically “to prevent injury to more than 50% of the passengers.’’
   The PIL demanded timely medical care and an end to the discrimination against those classified as trespassers. The other prayers included the shifting of dangerous poles, fencing of tracks, deployment of ambulances with paramedics and resuscitation facilities at all stations. The petitioner also sought heavy penalties on those concerned in the event of the “golden hour’’ rule getting violated.

2004 HC GUIDELINES


Rush accident victims to the nearest hospital—private or government Railways to bear the medical expenses of victims Doctors not to insist on a panchnama A walkie-talkie on every train Open 24-hour telephone helplines to report railway accidents Construct boundary walls and fence railway tracks
Every station should have two lightweight and collapsible stretchers, one rechargeable torch, disposable hand gloves and a first aid box
Allow parking of ambulances and list the details of nearest hospital at stations
Raise the height of platforms, build foot overbridges

List of Indian trains

 A

  • Abida Begum Express
  • Agniveena Express
  • Ahilyanagari Express (Indore – Bhopal – Nagpur – Vijaywada – Chennai – Coimbatore – Trivandrum)
  • Ahimsa Express
  • Ajanta Express
  • Akal Takht Express
  • Ala Hazrat Express
  • Amaravati Express
  • Amarkantak Express
  • Amarnath Express
  • Amrapali Express
  • Amrita Express (Palghat – Ernakulam Town – Kottayam – Trivandrum)
  • Ananthapuri Express
  • Ananya Express
  • Andaman Express
  • Andhra Kesari Express
  • Andhra Pradesh Express (New Delhi – Jhansi – Gwalior – Bhopal – Nagpur – Hyderabad)
  • Andhra Pradesh Sampark Kranti Express – (Tirupati-Kurnool-Secunderabad-Nagpur-Bhopal-[Hazrat Nizamuddin]])
  • Aradhana Express
  • Aranyak Express
  • Aravalli Express
  • Archana Express
  • Arunachal Express
  • Ashram Express (Ahmedabad – Jaipur – Delhi)
  • Assam Mail
  • August Kranti Rajdhani Express (Mumbai Central – Surat – Vadodara – Ratlam – Kota – Hazarat Nizamuddin (Delhi))
  • Avantika Express (Indore – Vadodra – Surat – Mumbai Central)
  • Awadh Tirhut Mail
  • Awadh Assam Express
  • Awadh Express
  • Azad Express
  • Azad Hind Express (Pune – Nagpur – Tatanagar – Howrah)

B

  • Bagh Express
  • Bagha Jatin Passenger
  • Baidyanathdham Express
  • Barak Valley Express
  • Barisal Express
  • Basava Express
  • Bathinda Express
  • Beas Link Express
  • Bhagirathi Express
  • Bhagirathi Express
  • Bhagya Nagar Express (Secunderabad-Kazhipet-Sirpurkagaznagar)
  • Bhopal Express (Bhopal – Bina – Jhansi – Gwalior – Agra – Hazrat Nizamuddin)
  • Bidhan Express
  • Bihar Express
  • Bishwabharati fast Passenger
  • Black Diamond Express
  • Blue Express
  • Blue Mountain Express
  • Boat Mail
  • Bokaro Express
  • Bombay Jayanti
  • Bombay VT Express
  • Brahmaputra Mail
  • Brindavan Express
  • Buddha Purnima Express
  • Bundelkhand Express

C

  • Chennai-Trivandrum Mail
  • Cachar Express
  • Cape Express
  • Capital Express
  • Cauvery Express
  • Century Express
  • Chalukya Express
  • Chambal Express
  • Chamundi Express
  • Chandigarh Express
  • Chandrabhaga Express
  • Chappra Express
  • Charminar Express (Hyderabad,Secunderabad-Chennai)
  • Chattisgarh Express (Bilaspur – Nagpur – Bhopal – Jhansi – Agra – New Delhi – Meerut – Saharanpur – Ambala – Jalandhar – Amritsar)
  • Chauri Chaura Express
  • Chennai Mumbai Express
  • Cheran Express {Coimbatore-Tirupur-Erode-Chennai}
  • Chetak Express
  • Chitrakut Express
  • Cholan Express
  • Coimbatore Express {Coimbatore, Bangalore, Ahmedabad, Rajkot}
  • Circar Express
  • Circular Express
  • Coalfield Express
  • Corbett Park Link Express
  • Coromandel Express (Chennai – Vijayawada – Vishakhapatnam – Cuttack – Howrah)

D

  • Dakshin Express (H.Nizamuddin – Bhopal – Nagpur – Ballarshah – Secundrabad)
  • Dakshin Parcel Express
  • Darjeeling Mail
  • Deccan Express
  • Deccan Odyssey
  • Deccan Queen
  • Deekshabhoomi Express (Nagpur – Jabalpur – Allahabad – Varanasi – Gaya)
  • Dehra Express
  • Delhi Jayanti
  • Delta Fast Passenger
  • Deluxe Express
  • Desert Queen
  • Devgiri Express (Secunderabad-Mumbai)
  • Dhauladhar Express
  • Dhauli Express
  • Doon Express
  • Dwaraka Express

E

  • East Bengal Express
  • East Coast Express (Secunderabad-Howrah)
  • Ekta Express
  • Ellora Express
  • Executive Express

 F

  • Falaknuma Express (Secunderabad-Howrah)
  • Farakka Express
  • Flying Mail
  • Flying Queen Express

G

  • Gajanan Express
  • Ganadevta Express
  • Gandak Express
  • Ganga Damodar Express
  • Ganga Gomti Express
  • Ganga Jamuna Express
  • Ganga Kaveri Express
  • Ganga Sagar Express
  • Ganga Sutlej Express
  • Gangaur Express
  • Garhwal Express
  • Garib Nawaz Express
  • Garib Rath Express
  • Garudadri Express
  • Gaur Express
  • Gautami Express (Secunderabad-Kazipet-Vijayawada-Rajahmundry-Kakinada)
  • Girnar Express
  • Girnar Link Express
  • Gitanjali Express (Mumbai – Nagpur – Howrah)
  • Goa Express
  • Goa Sampark Kranti Express
  • Godan Express
  • Godavari Express (Hyderabad,Secunderabad-Kazipet-Vijayawada-Rajahmundry-Vishakapatnam)
  • Gokul Express
  • Gol Gumbaz Express
  • Golconda Express (Secunderabad-Kazipet-Vijayawada-Guntur)
  • Golden Express
  • Golden Temple Mail
  • Gomti Express
  • Gondwana Express (Bhusawal/Bilaspur – Nagpur – Itarsi – Bhopal – Jhansi – Agra – H.Nizamuddin)
  • Gorakhdham Express
  • Gorakhnath Express
  • Grand Trunk Express(Chennai – Vijayawada – Nagpur – Bhopal – Jhansi – New Delhi)
  • Great Indian Rover
  • Gujarat Express
  • Gujarat Mail
  • Gujarat Queen
  • Gulbarga Express
  • Gurudev Express
  • Gyanganga Express

Himayathsagar

Haldighati Fast Passenger

  • Hampi Express
  • Hampi Link Express
  • Harihar Express
  • Hariharnath Express
  • Haripriya Express
  • Haryana Express
  • Hate Bazaar Express
  • Hemkunt Express
  • High Court Express
  • Himachal Express
  • Himalayan Queen Express
  • Himgiri Express
  • Himsagar Express (Jammu Tawi – New Delhi – Bhopal – Nagpur – Renigunta – Ernakulam Town – Kottayam – Kanyakumari)
  • Hirakhand Express
  • Hirakud Express
  • Howrah Mail ( Amritsar-Howrah)
  • Howrah Mail ( MUmbai-Howrah)
  • Hussainsagar Express (Hyderabad-Vikarabad-Solapur-Pune-Mumbai(CST))
  • Hutatma Express

I

  • Ibadat Express
  • Imperial Indian Mail
  • Indo-Ceylon Boat Mail
  • Indrayani Express
  • Intercity Expresses
  • Island Express(Bangalore – Salem – Coimbatore – Ernakulam – Kottayam – Trivandrum – Kanyakumari)
  • Ispat Express

J

  • Jagannath Express
  • Jallianwala Bagh Express
  • Jan Nayak Express
  • Jan Sadharan Expresses
  • Jana Shatabdi Expresses
  • Janaki Express
  • Janata Express
  • Janmabhoomi Express
  • Jansewa Express
  • Jayanti Express
  • Jayanti Janata Express
  • Jeevan Rekha Exp.
  • Jharkhand Express
  • Jharkhand Swarna
  • Jhelum Express
  • Jim Corbett Park Express
  • Jnaneshwari Express
  • Joy Train

 K

  • Kushinagar Express
  • Kaifiat Express
  • Kamrup Express (Howrah-Dibrugarh Town)
  • Kerala Express (Trivandrum – Kottayam – Ernakulam – Coimbatore – Salem – Renigunta – Vijaywada – Nagpur – Bhopal – Jhansi – New Delhi)
  • Kakatiya Fast Passenger (Secunderabad-khazipet,Warangal-Dornakal)
  • Kalindi Express
  • Kalinga Express
  • Karnataka Express (Bangalore – Hubli – Nashik – Itarsi – Bhopal – Jhansi – New Delhi)
  • Konark Express
  • Kongu Express
  • Krishna Express (Nizamabad-Secunderabad-Khazipet-Vijayawada-Renigunta-Tirupathi)

L

  • Lifeline Express

M

  • Mahalaxmi Express
  • Mahamaya Express
  • Mahanadi Express
  • Mahanagari Express
  • Mahananda Link Express
  • Maharashtra Express
  • Maitry Express
  • Malabar Express (Mangalore – Shoranur – Ernakulam – Kottayam – Kollam – Thiruvanathapuram)
  • Malani Express
  • Malwa Express
  • Mandore Express
  • Mandovi Express
  • Mandovi Express
  • Mangala Lakshadweep Express (Ernakulam – Shoranur – Mangalore (Kankanadi) – Madgaon (Goa) – Roha – Kalyan -Nashik – Itarsi – Bhopal – Jhansi – Hazarat Nizamudin)
  • Manmad Express (Secunderabad-Vikarabad-Aurangabad-Manmad)
  • Marathwada Express
  • Mariani Express
  • Marudhar Express
  • Marusagar Express (Ernakulam – Shoranur – Mangalore(Kankanadi) – Madgaon(Goa) – Roha – Vasai Road(Mumbai) – Vadodara – Jaipur)
  • Matribhumi Express
  • Matsyaganda Express (Kurla(Mumbai) – Thane – Roha – Madgaon(Goa) – Mangalore)
  • Maurya Express
  • Maveli Express
  • Mayurakshi Fast Passenger
  • Meenakshi Express
  • Mewar Fast Passenger
  • Millennium Express
  • Millennium Parcel Express
  • Mithila Express
  • Mumbai Howrah Mail ( Mumbai-Bhusawal-Nagpur-Raipur-Raurkela-Tatanagar-Kharagpur-Howrah)
  • Muri Express
  • Mussoorie Express
  • MahabodhiExpressNew Delhi to Gaya

 N

  • Nagarjuna Express
  • Nainital Express
  • Neenachal Express
  • Nandi Express
  • Nandigram Express
  • Narayanadri Express (Secunderabad-Nadikudi-Guntur-Tenali-Gudur-Renigunta-Tirupathi)
  • Narmada Express
  • Nauchandi Express
  • Navjivan Express (Chennai – Vijayawada – Bhusaval – Vadodara – Ahmadabad)
  • Navyana Express
  • Navyug Express (Mangalore – Coimbatore – Gudur – Vijayawada – Nagpur – Jhansi – New Delhi – Jammu)
  • Neelachal Express
  • Nellai Express (Tirunelveli – Madurai – Tirchy – Villupuram – Chennai Egmore)
  • Netravati Express (Mumbai – Madgaon(Goa) – Kankanadi(Mangalore) – Shoranur – Ernakulam – Thiruvananthapuram)
  • Night Queen Express
  • Nilgiri Express (Mettupalayam-Coimbator-Tirupur-Erode-Chennai)
  • Nilgiri Passenger
  • North Bank Express
  • North Bengal Express
  • North Bihar Express
  • North East Express

 O

  • Orange City Express
  • Orissa Express
  • Overnight Express

P

  • Padmavati Express (Secunderabad-Khazipet-Vijayawada-Renigunta-Tirupathi)
  • Palace on Wheels
  • Palamau Express
  • Pallavan Express
  • Palnadu Express (Secunderabad-Nadikudi-Guntur)
  • Panch Valley Passenger
  • Panchvati Express
  • Pandyan Express
  • Parasnath Express
  • Parsuram Express (Mangalore – Shoranur – Ernakulam – Kottayam – Thiruvananthapuram)
  • Pashchim Express (Mumbai Central – Surat – Vadodara – Kota – Bharatpur – New Delhi – Ambala)
  • Pashchim Parcel Express
  • Pataliputra Express
  • Pathankot Express
  • Pathankot Express
  • Pawan Express
  • Pearl City Express
  • Pinakini Express
  • Pink City Express
  • Pooja Express
  • Poorna Express
  • Poorva Express (Howrah – Mugalsarai – Kanpur – New Delhi)
  • Poorvottar Express
  • Pragati Express
  • Prashanti Express
  • Prayagraj Express
  • Prema Express
  • Prerana Express (Nagpur – Jalgaon – Surat – Ahmedabad)
  • Punjab Limited
  • Punjab Mail
  • Purushottam Express
  • Purvanchal Express
  • Pushpak Express

 Q

  • Qutub Express
  • Qutub Narmada Express

 R

  • Rajasthan Express
  • Rajdhani Express
  • Ranakpur Express
  • Rani Chennamma Express
  • Rani Shiromani Passenger
  • Ranikhet Express
  • Ranthambore Express
  • Raptisagar Express
  • Ratnachal Express
  • Ratnagiri Express
  • Ravi Express
  • Rayalaseema Express (Hyderabad-Vikarabad-Guntakal-Renigunta-Tirupathi)
  • Red Ribbon Express
  • Revanchal Express
  • Rock Fort Express
  • Rohilkhand Express
  • Royal Orient
  • Rupashi Bangla Express

S

  • Sabari Express
  • Sabarmati Express
  • Sachkhand Express
  • Sadbhavna Express
  • Sahyadri Express
  • Sai Express
  • Saket Express
  • Samarasta Express
  • Sambaleshwari Express
  • Samjhauta Express
  • Sampark Kranti Express
  • Sampoorna Kranti Express
  • Samta Express
  • Sanctuary Express
  • Sangam Express
  • Sangamitra Express
  • Sapt Kranti
  • Saptagiri Express
  • Saraighat Express
  • Sarayu Yamuna Express
  • Sarnath Express
  • Sarvodaya Express
  • Satavahana Express (Secunderabad-Khazipet-Vijayawada)
  • Satpura Express
  • Satyagraha Express
  • Saurashtra Express
  • Saurashtra Janata Express
  • Saurashtra Mail
  • Sayajinagari Express
  • School Train
  • Science on Wheels
  • Sethu Express
  • Sevagram Express (Nagpur – Wardha – Jalgaon – Nasik – Egatpuri – Kalyan – Dadar)
  • Shabari Express
  • Shaheed Express
  • Shaktipunj Express
  • Shakuntala Express
  • Shalimar Express
  • Shan-e-Avadh Express
  • Shan-e-Bhopal Express
  • Shan-e-Punjab Express
  • Shanti Express
  • Shantiniketan Express
  • Sharavati Express
  • Shasya Shyamala Express
  • Shatabdi Expresses
  • Shekhawati Express
  • Sheshadri Express
  • Shetrunji Express
  • Shipra Express
  • Shirdi Express
  • Shiromani MEMU
  • Shiv Ganga Express
  • Shivalik Express
  • Shramik Express
  • Shramjeevi Express
  • Shramshakti Express
  • Siddhaganga Express
  • Siddheshwar Express
  • Sikkim Express
  • Sikkim Mahananda Express
  • Simhadri Express
  • Simhapuri Express
  • Simla Mail
  • Sindhu Express
  • Sinhagad Express
  • Sitamahal Express
  • Somnath Mail
  • Son Bhadra Exp.
  • South Bihar Express
  • Southern Express
  • Southern Express
  • Sri Jagannath Express
  • Srinagar Express
  • Steel City Express
  • Subarnarekha Express
  • Super Deluxe Express
  • Suryanagari Express
  • Sutlej Express
  • Swadeshabhimani Express
  • Swaraj Express
  • Swarna Fast Passenger
  • Swarna Jayanti Express
  • Swarna Jayanti Express
  • Swarna Jayanti Express
  • Swarna Jayanti Rajdhani Express
  • Swarna Shatabdi Express
  • Swarna Shatabdi Express
  • Swatantrata Sainani Express

 T

  • Taj Express
  • Tamil Nadu Express (Chennai – Vijayawada – Nagpur – Jhansi – Bhopal – New Delhi)
  • Tapaswini Express
  • Tapovan Express
  • Tapti Ganga Express
  • Tata Express
  • Tea Garden Express (Ernakulam – Palghat – Coimbatore – Mettupalayam/ Tiruchirapally)
  • Teesta Torsha Express
  • Telangana Express (Secunderabad-Khazipet-Sirpurkagaznagar)
  • Thar Express (Karachi (pakistan) – Jodhpur)
  • Tipu Express
  • Tirthankar Express
  • Tirukkural Express
  • Tirumala Express
  • Toofan Express
  • Toofan Mail
  • Trishatabdi Express
  • Triveni Express
  • Tulsi Express
  • Tungabhadra Express

U

  • Udyan Abha Express
  • Udyan Abha Toofan Express
  • Udyan Express
  • Udyog Nagari Express
  • Ujjayani Express
  • Unchahar Express
  • Upasana Express
  • Upper India Express
  • Utkal Express
  • Utkal Sammilani Passenger
  • Utsarg Express
  • Uttar Banga Express
  • Uttar Express
  • Uttar Pradesh Express
  • Uttaranchal Express

V

  • Vaigai Express
  • Vainganga Express
  • Vaishali Express
  • Vananchal Express
  • Vanchinad Express
  • Varuna Express
  • Venad Express
  • Venkatadri Express (Secunderabad,Kachiguda-Tirupathi-Chithur))
  • Vibhuti Express
  • Vidarbha Express (Nagpur – Jalgaon – Nasik – Egatpuri – Kalyan – Mumbai)
  • Vigyan Mail
  • Vijayanagar Express
  • Vikramshila Express
  • Village on Wheels
  • Vindhyachal Express
  • Vishakha Express (Secunderabad-Guntur-Vishakapatnam-Bubhaneshwar)
  • Vishwabharati Fast Passenger
  • Vivekananda Express

 W

  • Wainganga Express
  • West Bengal Express
  • West Coast Express (Chennai – Jolarpettai – Erode – Coimbatore – Shoranur – Calicut – Mangalore)

Y

  • Yelagiri Express
  • Yercaud Express

Z

  • Zelum Express
  • Ziyarat Express

Dial 139 to book train tickets

The facility will start after 6 months

You will be able to book a long-distance train ticket over the phone. But only after six months.

In the meantime, by dialing 139 you can get access to information on passenger name record (PNR), availability of accommodation, fares and train timings, next month.

The Indian Railway Catering and Tourism Corporation Limited (IRCTC) will be providing this facility as part of its Integrated Train Enquiry System (ITES).

“In the second phase of ITES, services such as reservation of tickets and car rental bookings for outstation passengers will be done,” said IRCTC Group General Manager R D Sharma.

After the ITES centre becomes operational in Mumbai, all queries to 139 will be handled by a centralised call-centre based in the city.

Presently, Mumbaikars can call numbers between 131 and 137 for queries related to the arrival and departure of trains and PNR enquiry, among others.

However, after the number 139 — which will not be toll free — becomes operational, other helplines will cease to function.

Koliwada railway station

Koliwada railway station or Guru Tegh Bahadur Nagar (G.T.B.N.) station is a stop on the harbour line of Mumbai’s suburban railway network. It follows the Wadala station and is followed by the Chunabhatti station. The area around this station is also known as Guru Tegh Bahadur Nagar, has a majority Sikh population and many dhabas or eateries as well as automobile repair workshops. The area is also famous for its tandoori chicken,prawns. Although King’s Circle and Koliwada stations are located on the harbour line, the two stations are on different routes splitting (logically) at Wadala. The physical split occurs some distance from Wadala at the Raoli junction.

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I saw relief on faces when train chugged…

Recalls motorman who steered the first WR local in the wee hours of July 12

FIRST MAN IN: Motorman Praful Makwana, who steered the first Churchgate-Andheri local a day after the serial blasts last year

On July 12, 2006, the day after terrorists successfully wreaked havoc on Mumbai’s Western Railway, it was left to Praful Makwana (40) to break the eerie calm on the tracks. Commencing his journey at 4.30 am, Makwana steered the first Churchgate-Andheri local, thus bringing relief to the thousands stranded.

While Makwana expected this journey to be no different, he was rather amazed at what was in store for him. “Commencing my journey from Marine Lines, I was overwhelmed by the number of people stranded at each station.

I saw relief on people’s faces when the train chugged in,” he said. He even halted the train beyond the stipulated time on every station to accommodate more passengers.

“I also offered assistance to all those who came up to my window to resolve their queries,” he added. When the train halted at Andheri, there was an announcement that the train would be chugging off to Borivli. This move certainly evoked cheers from the hassled crowd, he recounted.

Says a little prayer

When asked if he feared to be the first to tread on the tracks where almost 200 people had been blown to bits only hours back, he replied, “I recited a little prayer and went about my job.”

Ever since, Makwana carries prayer books and photos of deities in his bag. In fact, even while driving the train yesterday, Makwana placed a picture of lord Ram, Sita and Laxman in front of him.

Alert man

A father to two kids, Makwana today is an alert man. Recently, he did something he had never done in his 11-year career. “At Lower Parel, a man came charging towards me from the vendor’s luggage to inform me about an unidentified bag lying inside,” he said.

Makwana immediately summoned the security and got it verified. This caused a 10-minute delay. “But I was firm on getting it checked,” he said.