In a first-of-its-kind initiative, the city police have started an SMS service to facilitate the physically-challenged to get in touch with lawkeepers while in distress.
“We have the toll-free number-100-where common people can call and inform the police. But the physically-challenged people cannot use it, for which we have started the SMS service,” Joint Commissioner of Police (administration) Hemant Karkare said.
One officer in the main control room will be kept exclusively to deal with SMSes, he added.
A physically-challenged person can SMS any information to the number, 93202 00100, to enable the police to take necessary action, Karkare said, adding that the service will be operational from August 15.
The service is not toll-free at present but the police are thinking of tying up with some mobile operators. The police also plan to rope in special schools and NGOs to spread awareness about the facility, Karkare added.