Complain on Mumbai Roads.

Road Monitoring Committee

Appointed by Hon’ble Bombay High Court By Order Dated 4 October 2006 

For complain Forms click here
 
Press Release for

Inviting Complaints and Suggestions from General Public

7 November 2006 

  •  
    • Mr R H Mendonca, Honorary Chairman, former Mumbai Police Commissioner
    • Mr Nandkumar S Salvi, former Chief Engineer, Storm Water Department, MCGM
    • Mr Gerson da Cunha, Media Person & Activist
    • Mr Mihir Desai, Senior Advocate, Bombay High Court
    • Mr Sudhir P Badami, Honorary Member Secretary, Civil Engineer (IIT Bombay Alumnus) & Techno-Social Activist
  • Office of Road Monitoring Committee, 6th Flr, G South Ward Office Building, N M Joshi Marg (Elphinstone), MUMBAI 400 013 
    mumbairoads@gmail.com                                                         +912224308650 
    ———————————————————————————————-

    By their order dated 4 October, 2006 with rteference to (PIL) SUO MOTU WRIT PETITION NO. 8 of 2005, the High Court of Bombay constituted a Road Monitoring Committee (RMC) comprising (1) Shri R.H.Mendonca (former Commissioner of Police, Mumbai, and Director General of Police, Anti Corruption Bureau, Maharashtra) Chairman, (2) Shri Gerson da Cunha (Trustee, Action for good Governance and Networking in India, (AGNI)), (3) Shri Nandkumar Salvi (former Chief Engineer, Municipal Corporation of Greater Mumbai (4) Shri Sudhir P.Badami (Civil Engineering Consultant and IIT alumnus) and (5) Shri Mihir Desai (senior Advocate, Bombay High Court) 

    The terms of reference of the RMC are: 

    To monitor the condition of the roads in the city of Greater Mumbai and Thane falling in the jurisdiction of various agencies and its state of repairs and report the same to the Officer on Special Duty appointed by the concerned agency and recommend and ask for appropriate corrective measures. The recommendations shall be implemented by the concerned agency expeditiously. If any of the recommendations of the Committee is not acceptable to the concerned agency, such agency shall apply to the Court and seek waiver from implementation of such recommendation/s.   

    To monitor the implementation of Standing Technical Advisory Committee (Merani Committee) report by the Municipal Corporation of Greater Mumbai.   

    To seek and entertain complaints and suggestions about the conditions of the roads from the general public and do the needful.   

    To seek, if required, expert’s advice concerning the matters regarding the conditions of roads, the materials used and the corrective measures needed. To the extent possible, the committee shall seek advice from the experts who are ready and willing to give their honorary services. In any case, the committee shall not spend more than 2 lakhs towards fee of experts in a year. If in exceptional circumstances, the expenses towards this fee are likely to exceed these limits, the RMC shall seek prior approval of the Court.             The RMC reports to the High Court and is required to submit quarterly reports, before its final report by October end 2007. 

    The RMC, appointed as from November 1, 2006, has already met once formally and twice informally. As desired by the Court, the municipality has provided the RMC office space, an Officer on Special Duty and a small staff in the G South Ward Office, Parel. 

    The RMC has prepared a Complaints and Suggestions (C&S) form which the citizens could send to the Committee. It consists of a simple form on which a citizen can set down the location and nature of a problem for appropriate follow up. 

    Towards fulfilling this term, the RMC is inviting Complaints and Suggestions (C&S) from general public. Modes of conveying their complaints and Suggestions are as follows: 

    1.     Written Complaints or Suggestions (C&S) could be sent at present (a) on paper, or (b) by email. 

    2.     C&S on paper could be sent to the Office of RMC by post or courier or by hand, with address written clearly on top. (RMC office timings 10:30 AM to 5:30 PM)  

    The Postal Address and Email Address of RMC are given below:   

    Postal Address  Road Monitoring Committee 

    6th Floor, Municipal Ward Office 

    G (South) Ward 

    N.M. Joshi Marg, (Elphinstone) 

    Mumbai 400 013 

    Email Address   mumbairoads@gmail.com  

    In addition to C&S, upto two exemplary photographs of the damaged roads etc. of size less than 200 kb, or postcard size photo prints can also be sent if the citizen wishes to send them to RMC. The RMC will not be returning any print photographs. 

    4.     Details of Fax and sms will be conveyed to public when these become operative.  

    5.     Telephonic or verbal complaints or suggestions (C&S) – to the RMC may be avoided. 

    6.     The written C&S may be given in the annexure ‘A’ format.  

    7.     C&S would be classified into Road Related, Traffic Related or Other Public Amenity Related. As far as possible, the C&S should be related to roads and footpaths. Various kinds of complaints they could make are mentioned in the annexed list – B:  

    RMC seeks information from the citizens and citizen groups. Citizens /citizen groups with email address, desirous of monitoring roads in their localities may send email to mumbairoads@gmail.com with “Volunteer” typed in the subject bar of their email, giving their contact particulars.    

    Annexure ‘A’ 

    Citizen’s Complaints and Suggestions 

    On 

    Matters related to Roads in Greater Mumbai and Thane 

    To      Office of Road Monitoring Committee  

         6th Floor, G South Ward Office Building  

         N. M. Joshi Marg (Elphinstone), MUMBAI 400 013 

         (Email: mumbairoads@gmail.com) 

    Date:  ________________ 

      

      

    Example given below is Dummy Example  

    Road Name 

      

    K M Munshi Marg  

    Area Name and/or Ward 

    Mumbai, Babulnath, D Ward  

    Location identifier like Lamppost number or identifiable landmark such as petrol pump, post office, police station etc. 

    Northcote Orphanage, Harekrishna Temple 

    Lampposts BNR 28/1 to BNR 28/3   

    Point wise Observations: (i.e. Complaints / suggestions) 

       

    1. 

       

    Road surface have potholes and rough patches at location mentioned  

    2. 

       

    Unpainted Speed Breaker  

    3. 

       

    Too much traffic but no footpath;  

    Particulars of Citizen 

       

    Name 

    Harshu Kamdar  

    Email (if available) 

    Harshukam.dummy@gmail.com  

    Mobile No. (if available) 

    98216 dummy  

    Phone No. (if available) 

     

    Contact Address: 

      

      

      

    Vancouver Towers 

    K M Munshi Marg 

    Mumbai 400 007  

    Any other Complaint or Suggestion:        

      

       

      

    Annexure ‘B’ 

    Nature of Complaints which could be refered to RMCRoads Potholes and bad patches Evenness of road surface Manhole cover Road cambers Kerb side slopes and state of muck accumulation Gutter cover Plates over valves chamber State of flooding during normal rains Locations of wet patches Location of chronic bad patches and potholes Hawker stationing on road Taxis parking at no parking kerb Improper Median, even damaged due to accident Road crossing zebra markings – faded Marker line for vehicles to halt before at road junctions Width of median at road crossings – and disable friendliness Debris, excavated material, construction related material etc including kerb stones, median blocks etc left on roads. Movable road blocks as well as the road divider railings obstruct traffic view to pedestrian crossing the roads  

      

    Footpaths Height of footpath from road kerb level  Width of footpath when it is fenced on road side Width of footpath when it is not fenced on road side Creeper or any other protrusions on to the footpath from properties adjoining it. Walking surface roughness Walking surface evenness and slope Sign posts – clear headroom and rounded corners Providing of posts that physically prevent vehicles from moving onto footpaths for either driving or parking. Bus stop shelters that leave adequate space for pedestrian and wheelchair user to pass. Bus stop shelters appurtenances to clear headroom Slanted tree trunk posing danger to head Grill on ground around trees on footpaths  Slopes to entrance to properties must be beginning with property line and not kerb of the road or footpath. There should be only a standard step down at property entrance. Street furniture – locations and sizes Pathways along side of roads where there are no footpaths – surface must be proper and line painted and posts embedded to prevent vehicles from using it for either parking or driving. Only trees shall be permitted in these pathways. This arrangement is to facilitate drainage. Ideally raised footpath is a must. Debris, excavated material, construction related material etc including kerb stones, median blocks etc left on footpaths.

    Plant pots kept on footpaths cause obstruction to pedestrian movement. 

    Road Monitoring Committee:

    Appointed by Hon’ble Bombay High Court by the Order Dated 4 October 2006

     

    Honorary Members:

               Contact Us    Guidelines Document   Format for Complaints and Suggestions   

              Format for Observations and Report

22 Responses to “Complain on Mumbai Roads.”

  1. M.S.PATANKAR Says:

    It is very good platform to express our anguish at the apathy of entire system to wards safety on the roads.
    cosidering the density traffic, condition of Mumbai roads is the worst. I happen to travell from EasternExpress Highway Mulund to Goreaon via Kanjurmrg Flyover, IIT, L& T flyover, Jogeshwari Link road. MMRDA is constructing the road. They are not botthered to provide safe road. It means there should be proper joints while switching over to diversin. We donot expect perfect smooth road, but there should not be ditches. There is no proper barricades seperating working road from the one being under construction. Any two wheeler will skid on the joint of cement road and kacchha road. At most of the places, there is no slope at all.Big gutters/ Manholes from the road uder construction just protrude in the main road used for traffic, whithout any indications in advance or proper barricade.Any new comer on this road has every chance to meet accident if not careful particularly in the night. Does MMRDA or the contractors engaged by them are not bound for safe roads for ongoing traffic?
    Road between IIT and Hiranadani Cmplex along the lake has big ditches on the already constructed road. Can they not put putty type road material which is quick setting and does not create bumps. there is no levelling along the manholes, both round one as wella ssquare one. It is very dangerous for two wheelers particularly in the night when there is heavy traffic with speed. There are no lights. The joints between cement road and kacchha road/paver block roads are sudden without any slope at many places. I really do not know how thousands and thousands of people are daily travelling on this road with so much tension in mind.

  2. Lorraine Says:

    I agree with the above complaint the JVLR road and connecting road to powai is in a pathetic condition . WAKE UP Municipal comissioner and concerned authorities i think u guys are blind with potholes and incomplete road how can u guys not have pity on us the CITIZENS OF FREE INDIA . WE WILL CONSIDER THIS AS A GIFT FOR THIS INDEPENDANCE DAY IF U REPAIR THE JVLR and connecting road .

  3. Lorraine Says:

    It sadness me to say that insipte of sending repeated letter to you . U at Mumbai meri jaan do nothing absolutly abt the pathetic condition of roads …

    JVLR is a mess what are you waiting for to start off work and comeplete the flyover do something do something REPAIR THE ROAD

  4. Ranjeet M Says:

    Its October 2007 and I am aghast to see that the condition of part of JVLR (stretch leading from Kanjumarg to IIT) is so bad that its a shame on whosoever is maintaining that road. Today there was a strong rain for just some half an hour and the entire road was covered with roadside debris and stones. Do you people understand that these stones actually fly when under a tyre and hit the passing vehicles, people. Will those maintaining this road pay for physical damage to people and vehicle damage ? And why the road sides are not maintained in India? Years and Years pass by but the condtions don’t change. The money is going down the drains…… Its a big shame

  5. SACHIN G NAIK Says:

    I do agree with above. All above problem also leads to hevy traffic jams in evening hours. iF SOMEBODY IS LISTENING THEN ONE SIMPLE SUGGESTION.
    “Please do some patchwork for the road joining Gandhinagar Flyover & Powai road. This will certainly improve the traffic in peak hours”

  6. Ramesh choutapelly Says:

    Dear sir,
    Where to complain about the dangerous potholes on the main roads, national high ways & express ways. I had three serious accidents without any of my fault, one due to one feet deep pot hole on the miidle of the high way at satacruz (w) station, another at one end of the bridge at sion station where a half feet bumper is formed of tar. There my fell off the bike due to sudden jump , had a big blow on the head & injuries to back , arms and knees. Why should we suffer and why our lives should be at risk because of bmc’s bad management of roads. BMC should be held responsible for the accidents that occur due to potholes and other BMC’S improper management of roads. BMC should be made to compensate to the accident victims due to bad roads. Because of compesation fear BMC will be more responsible in proper maintainance of the roads. Those who are in a position to make change mumbai roads never ride on bikes, they drive in cars, So there lives are not at stake as of bikers. Mumbai roads are bikers hell.Contracters & BMC’s big bosses becomes rich with tax payers money and kills the same people by not doing there jobs properly. for God’s sake take action. our lives are at stake.

  7. joon Says:

    entire gutter is fulled at 65, bhajipala street,
    Mumbai 400 003, cuasing poluution and diseases to the residents of the buildings. plz clean at the earliest

  8. sahil goyal Says:

    respected sir, where to complaint about the hawkers .there are illegal hawkers in malad east, rani sati marg ,out side tipco heights building mumbai-400097 . because of them the whole road is blocked. there is no place to even walk.due to hawkers there is always traffic jam on the road .there are about 50 to60 hawkers .i hope municipal corporation will take some serious action against this issue for more detail contact 9819616911

  9. Mini Ribeiro Says:

    I am a resident of Goregaon West (opp Oshiwara Bus depot) and the road leading to Dheeraj Residency is an a pathetic condition for the last 4 years. Nothign is done about it and during the monsoons rickshaws refuse to enter the lane beacuse it is full of potholes and vehicles almost turn over. It is impossible to walk on that road too. How are we residents then expected to reach our homes, having to pass thru’ that lane?? It is high time somethin is done about it.

    Please put me on to the relevant authorities and I will take this forward.We cannot live like this anymore, tolerating the lackadaiscal attitude of the BMC!!!

    regards

    Mini Ribeiro

  10. gurpreet singh Says:

    Iam resident of kurla and daily commute to bandra terminus(bdts) for work, and each day i have to go through the road leading from old bdts to new one which is about 1km but it is full of potholes. Some of potholes are about 10feet wide and atleast 7″ deep, avoiding even a single pothole leads us to another one. Its been in such condition since past 5 months, and no hope of it being repaired is evident. I and most others travel there by bus, and such a bumpy ride is taking toll on my back. BDTS being one of the most premiere terminus in mumbai can do with better roads. Slow and bumpy traffic often leads to passengers missing their trains and facing huge inconvenience.
    So i hope that this post might come up with some solution, or atleast suggest some concerned authoroties to me.

  11. c.c.inglepatil Says:

    dir sir pls contact person &no. those run garbage by product in paver block manifatacturing use city my work ngo base so help me my no. 09765138819

  12. Raj Sawant Says:

    Please Road are repaired and satisfy to the peple & stop to more damage on road

  13. SHAHANAWAZ KAMAL Says:

    “VERY BAD CONDITION OF ROAD”
    Hi,

    I’m a resident of Chauhan Classic Tower in Captain Samant Marg, Near Agarwal Estate, Jogeshwari (w), Mumbai – 400 102.

    I would like to bring this to your kind notice that the road of Captain Samant Marg i.e. near Agarwal Estate in Jog (w) is in a very bad condition.

    The road is full of potholes, mud & stones. It is very difficult to even walk on that road.

    Whenever it rains there is also water logging on the road.

    Due to the bad road conditions, the auto rickshaw drivers are also not ready to come there. The auto rickshaw drivers complaints that the is road is very bad & we will not drop you there.

    There has been no development of this road since many years.

    I as a citizen of India, request you on behalf of all the residents of Chauhan Classic Tower & all the buildings besides the tower to please take some actions to repair the road.

    We are facing very much difficulty due to this bad road condition.

    Hope you will take some actions soon to repair the road.

    PLEASE REPAIR THIS ROAD!

    Thanking You!

  14. deepak vinekar Says:

    Mumbai has gone to DOGS. These so called BL–DY politicians and officials (all Highly corrupt) rule this and eat away all our monies and use up for the Funeral/Burial of their and their family members.
    They are so thick skinned that even Brahmastra will have no effect on thier poisoned bodies.
    For them money is everything and all others shit including their kin. We like fools boast of electing these Bas—ds.
    lets all unite and bring this to an end. To begin with, lets start the process of naming all the POT HOLES against each of them. If possible instead of filling up of these with gravel, lets us stuff these people in the holes and run the Road Roller over them.

  15. Deepak vinekar Says:

    Mumbai has gone to DOGS. These so called BL–DY politicians and officials (all Highly corrupt) rule this and eat away all our monies and use up for the Funeral/Burial of their and their family members.
    They are so thick skinned that even Brahmastra will have no effect on thier poisoned bodies.
    For them money is everything and all others shit including their kin. We like fools boast of electing these Bas—ds.
    lets all unite and bring this to an end. To begin with, lets start the process of naming all the POT HOLES against each of them. If possible instead of filling up of these with gravel, lets us stuff these people in the holes and run the Road Roller over them.

  16. HARDIK SAWLA Says:

    I’m resident of azani bhuvan society, kasturba marg, cross r.h.b.rd,mulund(w), Mumbai – 400080.

    I would like to bring this to your kind notice that the road of kasturba marg i.e conneting road between Dr.AMBEDHER rd and R.H.B.rd is in a very bad condition.

    The road is full of potholes, mud & stones. It is very difficult to even walk on that road.

    Due to the bad road conditions, the auto rickshaw drivers are also not ready to come there. The auto rickshaw drivers complaints that the is road is very bad & we will not drop you there.

    There has been no development of this road since many years.

    I as a citizen of India, request you on behalf of all the residents of AZANI BHUVAN soc.& all the buildings besides the tower to please take some actions to repair the road.

    We are facing very much difficulty due to this bad road condition.

    Hope you will take some actions soon to repair the road.
    PLEASE REPAIR THIS ROAD!
    Thanking You!

  17. Narayan Says:

    Mulund Link Road near Entry to Nahur Railway station ( east ) a death Trap. The BMC has done a commendable job by making the Mulund Link Road a double lane road with proper dividers, but they failed to execute it properly by not widening the Bridge ( which create s a bottle neck for all the vehicles ) The traffic cops standing if at all near the Railway overbridge ask and force the vehicles to ply from the foot path, making it very risky for the pedestrians and reducing the life of the bridge by overloading it with more vehicles and one point of a time. The condition of the Bridge is worsening and there might be a major accident waiting if the BMC does not look into the matter. Secondly the road which connects Nahur Station ( East ) is not properly connected to the link road. Paver blocks are laid in the road, which witnesses heavy duty truck and loaded BEST buses, not sure why ? There is a beautiful signal installed at the junction, which has become a landmark for accidents as the signal is not functioning. There are no Traffic cops seen in the area to regulate the traffic flowing in and out of the Nahur station road. Due to the negligence of BMC and Traffic epolice on the July 30, 2012 a major accident occurred with a BEST bus and a school bus. luckily there were no deaths, but injures are many. We get a narrow escape almost most of the days when we commute on that road. There is a need for Signal and cops to be present on the road to avert any further mishap. Also the road have to be of proper condition with the widening of the Bridge.

    Else there is a big mishap waiting for the regular commuters of the Mulund Link road.

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  20. Anita Rodrigues Says:

    there is a lot of footpath issues from sakinaka-post office till sakinaka junction-please look into this as it create a lot of problem for us to walk during rush hours.Even children face a huge difficulty-

  21. shaikh jameel {contact : 9773312393 } Says:

    Sir /madam
    Our request is for speedbreaker in our area beacause bike rider is riding rash,
    In area there is mandir & masjid & school student also going from this road.
    we need two speedbreaker near masjid & two speedbreaker near mandir.
    Kindly do the needful as soon as possible.
    Location: Road no 3, shivaji nagar no 1 govandi { w } mumbai 400 043

  22. Hemal Zaveri Says:

    Request you to help the public with the pathetic condition of Road at S.V. Road,, Malad West. The divider used on this road is just a Gutter top. The material used by company is second hand material just to earn some amount unethical money. Many persons are suffering only because of that unorganized divider. Many vehicles are getting damage and people on bikes are getting injured because of this. Location is S.V. Road, Shankar Mandir, Near By Jakaria Road, Malad (West). I may request you either to use proper divider or remove this material. This maerial is used at many places on SV Road. I don’t know who has approved it from BMC, any way I am going to raise this issue in media as well.


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